What is Enterprise Content Management (ECM)?

Enterprise content management (ECM) is a set of defined processes that allow a corporation, agency or organisation to obtain, organise, store and deliver information crucial to its operation in the most effective manner possible.

A primary goal of ECM is to eliminate ad hoc processes that can expose an organisation to regulatory compliance risks and other potential problems. Full-function ECM systems include features such as document and records management, content taxonomies, auditing capabilities, check-in/check-out and other workflow controls and security mechanisms.

An effective ECM can streamline access, eliminate bottlenecks, optimise security, maintain corporate integrity and minimise overhead. The first step is to document all the types of content that the organisation deals with, the business processes it’s part of and who handles it. ECM software tools can be used to identify duplicate and near-duplicate content, allowing the organisation to keep a few copies of a particular piece of content instead of hundreds.

ECM has become increasingly important and complex in recent years for a number of reasons. Financial fraud and data breaches, and regulations designed to prevent them have made effective information governance essential not only for compliance reasons but also to help protect the organisation’s reputation. Enterprises also need to manage content effectively for integration with business intelligence/business analytics applications that help them to use the available information to guide business decisions.

For free analysis of your Document Management System and a look at our ECM solution, you can contact us via our website at www.tecres.com.ng or send an email to enquiries@tecres.com.ng or call on (+234) 013427176, 08020619478

Staff Writer